FAQs

Frequently Asked Questions :

How to place an order?

Please cantact mail: sales@ameriseed.net with your inquiry and order. We will prepare a quotation including availability, shipping/documentation fees and payment details.

How long will it take to ship my order?

If we have the items in stock, we can ship within 5-7 days. If we don't have the items in stock, we will give you an estimated shipping time and its substitution.

What shipment methods do you have available?

We prefer to use international registered EMS (Express Mail Service) so we can keep shipping costs low and shipments can be tracked. Some customers request DHL, FedEx, UPS or TNT. Shipping charge will depond on weight and destination.

What is cost of shipping documents such as Phytosanitary Certificate and Certificate of Origin?

We charge 10 USD per shipment for Phytosanitary Certificate and 20 USD per shipment for Certificate of Origin.

Can I pay with credit card?

At present, we accept Paypal and bank transfer as methods of payment.  We will provide more details once you place order.

Do you have a printed catalog?

Our catalogs can be downloaded from our website>http://www.ameriseed.net/welcome/article/1      

 

                                                             

I can't find the product I need on your website.  How can you help?

Please let us know what variety or product you are looking for and we will reply with details and availability.

Can I visit your company?

Our sales team, quality control team and technicians are all located in Chiang Mai, Thailand. We welcome customers to visit our Chiang Mai office and nearby farms.  Please make an appointment.

I want to be your distributor. What is the process?

Please contact us. In some countries, we do have exclusive distributors, while in other countries, we are actively seeking distributor/partners. 

Do you offer any other services?

Yes, we do not just sell flower seed, we also provide value added services, such as custom packaging, training, seminars, and technical advice.

                     

Do you offer quantity discounts?

We would like to offer you a discount level as below;

Buy 50 US$ - get 5 %

Buy 100 US$ - get 10 %

Buy 300 US$ or more - get 15 %